Developing the Process Innovation Laboratory a new approach to Business Process Innovation

Most organizations today are required not only to operate effective business processes but they are required to accommodate for changing business conditions at an increasing rate. Today nearly every business relies on their Enterprise Systems (ES) for process integration and future generations of ES will increasingly be driven by business process models. Consequently business process modeling and improvement are becoming a challenge. The aim of this paper is to establish a conceptual framework for business process innovation (BPI) in the supply chain based on advanced ES. The challenge is to create a new methodology for developing and exploring process models and applications. The paper outlines the -Lab as a new approach to BPI. The -Lab is a comprehensive framework and a collaborative workspace for experimenting with process models. The -Lab facilitates innovation by using an integrated action learning approach to process modeling in a controlled environment.